Associate Product Manager · IDFC First Bank

Yagnesh L Pazhaniyappan

I'm a GenAI Product Manager who fully embraces the builder mindset, specializing in 0-to-1 execution and taking products from problem-solution fit to product-market fit. I lead through rapid experimentation for value delivery, driven by curiosity, first principles, and platform thinking. My recent work focuses on enterprise conversational AI platforms, where I balance technical resilience with the agility to iterate faster.

Case studies

LLM Orchestration, Agentic Systems

Focus areas

IDFC First Bank

Companies

Selected case studies · 1

LLM Orchestration01

IDFC First Bank

Associate Product Manager - Enterprise Conversational AI Platform · July 2025 – Present (Phase 1: ~6 months)

Reduced platform drop-offs by 25% through hierarchical intent mapping and HITL fallback strategies, while improving language detection speed from 3s+ to 100ms.

Reduced drop-offs by 25% through HITL fallback and escalation strategies for low-confidence intents

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